Effective Date: 01/12/2024

Welcome to Santon Aura Fashions! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. These Terms govern your use of our platform and services, so please read them carefully. If you do not agree with these Terms, you must not use our website or services.


1. Definitions

  • “We,” “Us,” or “Our” refers to Santon Aura Fashions.
  • “User” or “You” refers to any individual accessing or using our website.
  • “Platform” refers to our website and any related applications or services.

2. Use of Our Platform

  • You must be at least 18 years old or have parental/guardian consent to use this platform.
  • You agree to use the platform only for lawful purposes and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities under your account.

3. Products and Pricing

  • All prices listed on our platform are in Ugandan Shillings (UGX) and include applicable taxes unless stated otherwise.
  • We reserve the right to modify prices, discontinue products, or update stock availability at any time without prior notice.
  • Product descriptions, images, and specifications are provided for informational purposes only. While we strive for accuracy, we do not guarantee that product details will be error-free.

4. Orders and Payments

  • Placing an order on our platform constitutes an offer to purchase, which we may accept or decline at our discretion.
  • Payments can be made via accepted payment methods, including mobile money and credit/debit cards. Your order will only be processed upon successful payment.
  • In case of payment issues, please contact our customer service for assistance.

5. Delivery

  • We aim to deliver orders within the specified time frame, but delivery times may vary based on location and circumstances.
  • Delivery fees and conditions will be communicated during the checkout process.
  • Santon Aura Fashions is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

  • Our Return and Refund Policy governs all returns and exchanges. Please refer to it for detailed information on eligibility, processes, and conditions.
  • Refunds will be processed using the original payment method within the specified time frame.

7. Intellectual Property

  • All content on our platform, including text, images, logos, and designs, is owned by or licensed to Santon Aura Fashions.
  • You are prohibited from copying, reproducing, or redistributing any content without our express permission.

8. Limitation of Liability

To the fullest extent permitted by law, Santon Aura Fashions is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our platform.
  • Delays or interruptions caused by external factors, such as internet or system outages.

Our total liability is limited to the amount paid for the specific order in dispute.


9. User Responsibilities

Users are prohibited from:

  • Uploading malicious code, viruses, or other harmful content to the platform.
  • Engaging in fraudulent activities, including unauthorized use of payment methods.
  • Posting false, misleading, or defamatory content.

10. Privacy

Your personal data is handled in accordance with our Privacy Policy. By using our platform, you consent to the collection, use, and sharing of your data as outlined in the policy.


11. Governing Law

These Terms and Conditions are governed by the laws of Uganda. Any disputes arising under these Terms will be subject to the jurisdiction of Ugandan courts.


12. Changes to Terms

Santon Aura Fashions reserves the right to amend these Terms and Conditions at any time. Updates will be posted on this page, and continued use of our platform constitutes acceptance of the revised Terms.


13. Contact Us

For questions or concerns regarding these Terms and Conditions, please contact us at:


By using our platform, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for shopping with Santon Aura Fashions!